Eye Associates of Columbia at Columbiana Mall
100 Columbiana Cir, Columbia, South Carolina, 29212
This location receives mixed reviews. While some patients have great experiences with the doctors and find the service efficient, many others report issues with customer service, billing transparency, and long wait times. It seems to be a high-volume practice where the quality of the experience can vary significantly depending on the staff member you interact with.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all fees, including retina scans, before your appointment to avoid surprises at checkout.
✓ What Works Well
- Convenient mall location
- Quick eye exams
- Some very helpful staff members
✗ Areas to Improve
- Inconsistent customer service
- Billing and insurance confusion
- Long wait times
- Is the retina scan mandatory?
- Why was I charged for an extra fee?
- Do you accept my insurance?
Great doctor, poor front desk
Billing is confusing
Fast and easy exam
- Category Health & Medical
- City Columbia
- State South Carolina
- Postcode 29212
- Country United States
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