Eye Associates of New Mexico
5757 Harper Dr NE, Albuquerque, New Mexico, 87109
Eye Associates of New Mexico is a large, well-established practice that provides high-quality clinical care. Many patients praise the expertise of the surgeons and doctors. However, the practice is frequently criticized for its long wait times, overbooking, and administrative inefficiencies. While the medical outcomes are generally positive, the patient experience is often marred by the feeling of being 'run through like cattle'.
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Plan for your appointment to take longer than expected; bring a book and be prepared for a busy environment.
✓ What Works Well
- Highly skilled surgeons and ophthalmologists
- Comprehensive and thorough eye care
- Modern and well-equipped facilities
✗ Areas to Improve
- Excessive wait times and overbooking
- Impersonal and rushed patient experience
- Administrative and billing communication issues
- Why is the wait time so long for my appointment?
- How can I get a clear explanation of my results?
The doctors are excellent, but the office management is a major frustration.
Be prepared to spend a significant amount of time at the clinic.
Clinical care is top-tier, but the patient experience feels impersonal.
- Category Health & Medical
- City Albuquerque
- State New Mexico
- Postcode 87109
- Country United States
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