2908 El Camino Real, Suite 120, Santa Clara, California, 95051
This optometry practice is generally well-regarded for its professional and thorough eye exams. Many patients appreciate the modern equipment and the friendly, helpful staff. However, there are recurring complaints about billing transparency, frame selection, and occasional rude service. While the clinical care is often excellent, the administrative and retail experience can be inconsistent.
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✓ What Works Well
✗ Areas to Improve
Dr. Chung is very knowledgeable.
The staff is friendly and efficient.
Great care, but the billing is confusing.