Eye Care Center
7884 Main St, Maple Grove, Minnesota, 55369
Patients generally have a great experience at this clinic, highlighting the thoroughness of the doctors and the friendliness of the staff. The facility is modern and well-equipped. However, there are some recurring complaints about billing practices, specifically regarding the coding of routine vs. medical visits, which has caused frustration for some patients.
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Ask your doctor before the exam if any additional tests will change the billing code from 'routine' to 'medical' so you aren't surprised by the bill.
✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and professional staff
- Modern, clean facility
✗ Areas to Improve
- Billing and coding confusion
- Occasional long wait times
- Strict policies on contact lens fitting fees
- Why was my routine visit coded as a medical appointment?
- How do I get a copy of my prescription if my order is delayed?
The doctors are excellent and explain everything clearly.
The billing department needs to be more transparent.
Great selection of eyewear and helpful staff.
- Category Health & Medical
- City Maple Grove
- State Minnesota
- Postcode 55369
- Country United States
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