75 6th St, Malone, New York, 12953
This clinic has a very polarized reputation. While many patients appreciate the thorough medical care and the expertise of the doctors, there are frequent and serious complaints about administrative issues. Long wait times, frequent appointment rescheduling, and difficulty reaching the office by phone are major pain points for many patients.
If you have an appointment, call a few days before to confirm it hasn't been rescheduled.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office management
Communication needs major improvement
Medical care is good but the experience is frustrating