Eye Care Physicians & Surgeon of New Jersey
5 Juliustown Rd, Browns Mills, New Jersey, 08015
Patients generally have a positive experience with the doctors and clinical staff, who are described as caring and thorough. However, there are significant complaints about the administrative and billing departments, with reports of rude behavior and poor management. It's a place where the medical care is good, but the office experience can be frustrating.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them in person rather than over the phone.
✓ What Works Well
- Caring and thorough doctors
- Friendly clinical staff
- Good selection of frames
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Billing issues
- Poor phone responsiveness
- Why did it take so long to get a bill?
- Are they accepting new patients?
The doctor was great, but the front desk is rude.
I love the thoroughness of the exams.
Billing is a nightmare.
- Category Health & Medical
- City Browns Mills
- State New Jersey
- Postcode 08015
- Country United States
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