Eye Care Specialists - Northeastern Eye Institute
40 Dallas Shopping Center, Dallas, Pennsylvania, 18612
Patients generally value the high level of clinical expertise and thorough exams provided by the doctors at this location. Many find the staff friendly and the office environment clean and efficient. However, there is a recurring theme of frustration regarding the optical center's service, specifically with long wait times for glasses and communication issues with the billing department.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need glasses, check the status of your order frequently or consider ordering online if you are in a rush.
✓ What Works Well
- Thorough and knowledgeable doctors
- Clean and modern facility
- Friendly clinical staff
✗ Areas to Improve
- Slow turnaround for eyewear orders
- Billing department communication issues
- Occasional front-desk rudeness
- Why is my glasses order taking so long?
- Can I get a second opinion on my diagnosis?
Best eye exam I've ever had.
The doctors are great, but the optical shop is a letdown.
Billing is a headache.
- Category Health & Medical
- City Dallas
- State Pennsylvania
- Postcode 18612
- Country United States
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