Eye Care Specialists
9 N Market St, Nanticoke, Pennsylvania, 18634
Patients generally appreciate the thorough and professional eye exams provided by the doctors. However, there is a recurring issue with the optical department's customer service, specifically regarding frame selection, pricing transparency, and the helpfulness of certain front desk staff. Clinical care is strong, but the retail experience is inconsistent.
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The clinical care is excellent, but be cautious when purchasing glasses; verify all costs and insurance coverage beforehand.
✓ What Works Well
- Thorough and professional exams
- Friendly clinical staff
- Quiet atmosphere
✗ Areas to Improve
- Poor optical department service
- Pricing transparency issues
- Inconsistent front desk staff
- Are the exams thorough?
- Is the optical department helpful?
Great doctors, poor retail experience
Professional exams
Mixed customer service
- Category Health & Medical
- City Nanticoke
- State Pennsylvania
- Postcode 18634
- Country United States
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