Eye Care Specialists
825 Washington St, Suite 230, Norwood, Massachusetts, 02062
Eye Care Specialists receives mixed feedback. Many patients appreciate the thorough medical care and the expertise of doctors like Dr. Mills. However, there is a recurring theme of frustration regarding billing transparency and long hold times on the phone. Some patients feel the practice is more focused on sales than patient needs, while others find the service efficient and professional.
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✓ What Works Well
- Thorough and knowledgeable doctors
- State-of-the-art equipment
- Friendly and professional clinical staff
✗ Areas to Improve
- Extremely long phone hold times
- Opaque and sometimes aggressive billing
- Perceived focus on selling products
- Why am I being charged for a routine exam?
- How can I reach the billing department?
Great medical care, but the administrative side is a headache.
The doctors are excellent, but be prepared for billing surprises.
Good for eye health, but watch out for the optical shop sales pitch.
- Category Health & Medical
- City Norwood
- State Massachusetts
- Postcode 02062
- Country United States
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