6917 Plaza Dr, Niagara Falls, New York, 14304
Eye Care & Vision Associates is generally well-regarded for its professional and knowledgeable doctors. Patients appreciate the thorough exams and the friendly, helpful staff. However, there are consistent complaints about long wait times and some issues with the optical shop's service. Despite these administrative frustrations, the quality of medical care remains a strong point for the practice.
If you need glasses, be prepared for potential delays in the optical shop; consider getting your prescription filled elsewhere if you are in a rush.
✓ What Works Well
✗ Areas to Improve
Dr. Montesanti is great.
Wait times are ridiculous.
Staff is very professional.