Eye Center of St. Augustine
800 Zeagler Dr, STE 120, Palatka, Florida, 32177
The Eye Center of St. Augustine in Palatka is generally well-regarded for its professional and thorough medical care. Patients appreciate the expertise of the doctors and the friendly nature of the staff. However, there are notable complaints regarding billing transparency and confusion between 'vision' and 'medical' exams, which can lead to unexpected costs. Most patients are satisfied with the clinical care but advise caution regarding billing.
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Clarify whether your visit is a routine vision check or a medical exam before you arrive to avoid surprise fees.
✓ What Works Well
- Thorough and professional exams
- Friendly and helpful staff
- Quick emergency care
✗ Areas to Improve
- Billing transparency issues
- Confusion over exam types
- Occasional administrative errors
- Why was I charged for a medical exam?
- Is this covered by vision insurance?
- How do I schedule an appointment?
Great doctors, watch the billing
Very thorough and professional
Confusing billing practices
- Category Health & Medical
- City Palatka
- State Florida
- Postcode 32177
- Country United States
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