Eye Consultants PC
8141 W Center Rd, empty, Omaha, Nebraska, 68124
Eye Consultants PC is a mixed bag. The doctors are highly skilled and receive glowing reviews for their surgical expertise and clinical knowledge. However, the patient experience is frequently marred by long wait times, rude front-desk staff, and aggressive billing practices. Many patients feel that while the medical care is top-tier, the administrative side of the practice is disorganized and lacks the compassion found in the exam rooms.
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Bring a book and plan for a long visit; the clinical quality is high, but the scheduling is notoriously inefficient.
✓ What Works Well
- Highly skilled ophthalmologists
- Excellent surgical outcomes
- Thorough examinations
✗ Areas to Improve
- Excessive wait times
- Rude and dismissive front-desk staff
- Aggressive and confusing billing
- Why is the wait time so long?
- Why am I getting a collection notice?
- Are you in-network with my insurance?
The doctors are miracles, but the office staff is a nightmare.
I waited two hours past my appointment time.
Great medical care, but I'm going elsewhere due to the service.
- Category Health & Medical
- City Omaha
- State Nebraska
- Postcode 68124
- Country United States
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