Eye Health Vision Centers Dartmouth
51 State Rd, Dartmouth, Massachusetts, 02747
Patients are split between high praise for the surgical and clinical expertise of the doctors and deep frustration with the administrative and billing staff. While the medical outcomes are often described as top-notch, the front desk and billing department are frequently cited for poor communication and rude behavior. It is a classic case of great doctors hampered by a difficult office experience.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage and billing codes directly with your provider before leaving the office to avoid surprise invoices.
✓ What Works Well
- Excellent surgical outcomes
- Knowledgeable and kind doctors
- Quick emergency appointments
✗ Areas to Improve
- Rude front desk staff
- Incompetent billing department
- Long wait times
- Why am I being billed for a paid co-pay?
- How do I get a price estimate for a visit?
Doctors are great, but the office staff needs training
Billing is a nightmare
Great clinical care, poor customer service
- Category Health & Medical
- City Dartmouth
- State Massachusetts
- Postcode 02747
- Country United States
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