Eye MD Monterey at Ryan Ranch
21 Upper Ragsdale Dr, Suite 201, Monterey, California, 93940
Patients consistently praise Dr. Penrose for his expert surgical skills and approachable manner. The office staff is generally seen as efficient and friendly, though some folks have hit snags with billing and insurance coding. Most visitors feel well-cared for and report stellar vision outcomes. It is a go-to spot for cataract surgery in the area.
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Verify your insurance coding with the billing office before your procedure to avoid surprise charges.
✓ What Works Well
- Expert surgical outcomes
- Friendly and efficient staff
- Clear communication from doctors
✗ Areas to Improve
- Confusing billing and insurance coding
- Occasional long wait times
- Some staff communication issues
- How do I handle billing disputes?
- Is the cataract surgery painful?
- Can I get a same-day appointment?
Dr. Penrose is a pro with a great chair-side manner.
Billing department needs to be more transparent.
Staff is usually on top of things.
- Category Health & Medical
- City Monterey
- State California
- Postcode 93940
- Country United States
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