314 E Main St, Suite 302, Newark, Delaware, 19711
Patients generally value the medical expertise of the doctors at Eye Physicians and Surgeons, particularly Dr. Kumar and Dr. Hermann. However, the practice faces significant criticism regarding long wait times, poor communication from the front desk, and overbooking. While the clinical care is often described as excellent, the administrative experience is a major pain point for many.
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Try to schedule your appointment for the first slot of the day to minimize the impact of the practice's known overbooking issues.
✓ What Works Well
✗ Areas to Improve
Great doctor, bad wait
Staff needs better training
Worth the wait for the expertise