Eye Physicians of Long Beach
2925 Palo Verde Ave, Long Beach, California, 90815
This practice is known for its highly skilled surgeons, particularly Dr. Hertzog and Dr. Martinez, who receive glowing reviews for their surgical outcomes. However, the administrative side of the practice is frequently criticized for being disorganized, difficult to reach, and sometimes unprofessional. Patients often feel frustrated by long wait times and billing issues, which contrast sharply with the high quality of medical care.
We analyze 75 public reviews for Eye Physicians of Long Beach using our data models and filter out spam to highlight only authentic feedback.
If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Highly skilled and expert surgeons
- Excellent surgical outcomes
- Professional and knowledgeable doctors
✗ Areas to Improve
- Disorganized and inefficient office staff
- Long wait times
- Difficult to reach by phone
- Why is it so hard to get an appointment?
- Are the billing practices transparent?
- How long is the wait for surgery?
Great doctors, but the office management is a mess.
I love Dr. Hertzog, but the front desk is frustrating.
The medical care is excellent, but the admin side is lacking.
- Category Health & Medical
- Neighborhood Long Beach
- City Long Beach
- State California
- Postcode 90815
- Country United States
