Eye Specialists of Mid Florida, P.A.
407 Ave K SE, Winter Haven, Florida, 33880
This clinic is highly praised for its clinical care, with many patients reporting successful surgeries and thorough exams. However, the administrative experience is a major point of contention. Patients frequently report long wait times, difficulty reaching the office by phone, and billing frustrations. While the doctors are well-regarded, the office management seems to be a significant source of patient dissatisfaction.
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If you have a surgical question, try to get a direct extension or visit in person, as the main line is often busy.
✓ What Works Well
- Excellent surgical outcomes
- Thorough and professional doctors
- Friendly clinical staff
✗ Areas to Improve
- Poor phone communication
- Long wait times
- Billing and scheduling issues
- How do I reach the surgical team?
- Why is there a fee for contact lens fitting?
The doctor is great, but the office is a mess.
I had a successful cataract surgery.
Communication needs a major overhaul.
- Category Health & Medical
- City Winter Haven
- State Florida
- Postcode 33880
- Country United States
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