Eye Specialists of Mid Florida, P.A.
100 Patterson Rd, Haines City, Florida, 33844
Patients often praise the clinical staff and doctors for their expertise, particularly in cataract surgery. However, the optical department faces significant criticism regarding long wait times, poor communication, and difficulty in getting glasses orders fulfilled. While the medical care is highly regarded, the administrative and retail side of the practice is a major pain point for many.
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If you need glasses, be prepared for potential delays and follow up in person rather than calling.
✓ What Works Well
- Expert cataract surgeons
- Professional clinical staff
- Thorough eye exams
✗ Areas to Improve
- Optical department delays
- Poor phone responsiveness
- Billing and insurance confusion
- Why are my glasses taking so long?
- Do they accept my insurance?
The doctors are great, but the optical shop is a nightmare.
Sonia at the front desk is a total lifesaver.
Great clinical care, but don't expect a quick turnaround on glasses.
- Category Health & Medical
- City Haines City
- State Florida
- Postcode 33844
- Country United States
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