Eyeballs
621 5th Ave N, B, Seattle, Washington, 98109
Patients generally love the vibe at Eyeballs, describing it as fun, professional, and efficient. The doctors are praised for being thorough and educational, often saving patients money by finding medically necessary options. However, there are recurring complaints about billing transparency, specifically regarding mandatory retinal scans and unexpected fees. While the clinical care is top-notch, the front desk can be hit-or-miss with customer service.
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Ask about the retinal scan policy before your appointment to avoid surprise charges.
✓ What Works Well
- Thorough and educational exams
- Trendy frame selection
- Efficient booking
✗ Areas to Improve
- Mandatory retinal scan fees
- Billing transparency issues
- Inconsistent front desk service
- Are retinal scans mandatory?
- Do you take VSP insurance?
Great vibe and very professional doctors.
Billing felt like a scam with hidden fees.
The staff is super helpful with frame selection.
- Category Health & Medical
- City Seattle
- State Washington
- Postcode 98109
- Country United States
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