606 S George Wallace Dr, Troy, Alabama, 36081
Many patients praise the doctors for being thorough and kind, noting that the office is clean and well-equipped. The staff is often described as helpful when picking out frames. Conversely, there is a recurring theme of frustration regarding billing surprises and difficulty communicating with the office staff about insurance issues.
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Clarify the type of exam you are booking (wellness vs. medical) before your appointment to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
Doctors are great, admin is not
Love the frame selection
Billing needs to be clearer