EyeCare Associates
801 Applejack Blvd, Northport, Alabama, 35473
EyeCare Associates is well-regarded for its thorough eye exams and friendly medical staff. Patients appreciate the modern equipment and the care provided by the doctors. However, there is a consistent pattern of complaints regarding the front-desk staff's attitude, billing errors, and difficulty with scheduling.
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Clarify the type of exam (routine vs. medical) before your appointment to understand potential insurance coverage differences.
✓ What Works Well
- Thorough eye exams
- Friendly and professional doctors
- Modern equipment
✗ Areas to Improve
- Rude front-desk staff
- Billing and insurance errors
- Scheduling and communication issues
- Why was my exam coded as medical instead of routine?
- How can I get my prescription emailed?
Great doctors, but the front office is very unprofessional.
The exam was thorough, but the billing was a headache.
I love the doctor, but the staff makes me want to leave.
- Category Health & Medical
- City Northport
- State Alabama
- Postcode 35473
- Country United States
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