EyeCare Associates
2603 Moody Pkwy, Moody, Alabama, 35004
EyeCare Associates in Moody is generally well-regarded for its professional and friendly service, with Dr. Hively receiving consistent praise for his thoroughness and bedside manner. However, there are recurring complaints about administrative issues, including billing discrepancies, poor communication, and rude front-desk staff. While the clinical care is highly rated, the administrative experience can be inconsistent.
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Always verify your insurance coverage and copay details before ordering glasses to avoid unexpected costs.
✓ What Works Well
- Thorough and professional exams
- Friendly and knowledgeable doctors
- Efficient appointment flow
✗ Areas to Improve
- Billing and pricing issues
- Rude front-desk staff
- Poor communication
- Do they accept my insurance?
- Why are the glasses so expensive?
Dr. Hively is the best.
The staff can be very rude.
Great clinical care, but watch the billing.
- Category Health & Medical
- City Moody
- State Alabama
- Postcode 35004
- Country United States
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