593 West Bridge St, Blackfoot, Idaho, 83221
Patients generally value the medical expertise of the doctors, particularly Dr. Zaugg. However, there is a recurring pattern of dissatisfaction with the administrative side, including billing errors, poor communication, and inconsistent customer service. The clinical care is often rated higher than the office management.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep all your receipts and verify your insurance coverage before your appointment to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the billing department is a mess.
Very thorough eye exams.
Staff can be hit or miss.