Health & Medical · Ophthalmology

eyecarecenter

4811 Fayetteville Rd, Lumberton, North Carolina, 28358

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This practice is generally well-regarded for its clinical care, with many patients praising the doctors' knowledge and thoroughness. However, there are consistent complaints about administrative issues, particularly regarding billing transparency, long wait times, and difficulty reaching the office by phone. The checkout process is a frequent point of frustration.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
14
Lowest

We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

Verify your insurance coverage for specific services before your appointment to avoid billing surprises at checkout.

Ophthalmology specialist
Glasses and contacts
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Thorough exams
  • Friendly clinical staff

✗ Areas to Improve

  • Billing confusion
  • Long wait times
  • Poor phone communication
Frequently Asked Questions
  • Why was I charged for this?
  • How do I schedule an appointment?
User Feedback

Doctors are great.

Billing is a nightmare.

Wait times are too long.

Location Details
Street: 4811 Fayetteville Rd
Neighborhood: Lumberton
City: Lumberton
Postcode: 28358
Country: United States
Location
4811 Fayetteville Rd, Lumberton, NC 28358
Quick Info
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