eyecarecenter
5850 W Hwy 74, Suite 116, Indian Trail, North Carolina, 28079
The practice is generally well-regarded for its thorough exams and professional doctors. Many patients appreciate the modern facility and the quality of care. However, there are recurring complaints about administrative issues, including poor communication, long wait times, and billing transparency. Some patients feel that the office staff could be more helpful and responsive to concerns.
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Always verify your insurance coverage and potential out-of-pocket costs before ordering glasses.
✓ What Works Well
- Thorough eye exams
- Professional doctors
- Modern facility
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Billing transparency issues
- Do you take my insurance?
- Why is my glasses order taking so long?
Great doctors, but the front office is a mess.
Very thorough exam, but the wait was long.
Professional care, but billing is confusing.
- Category Health & Medical
- City Indian Trail
- State North Carolina
- Postcode 28079
- Country United States
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