eyecarecenter
1520 South Blvd, Suite 105, Charlotte, North Carolina, 28203
The eyecarecenter on South Blvd receives highly polarized reviews. Many patients praise the thoroughness and kindness of doctors like Dr. Schorner. However, there are significant and recurring complaints regarding administrative issues, including poor communication, scheduling errors, billing problems, and long wait times for products. The clinical care is often seen as good, but the administrative side is a major source of frustration.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing or order issue, try to resolve it in person or ask for a manager immediately, as phone follow-ups are often ineffective.
✓ What Works Well
- Thorough and kind doctors
- Professional clinical staff
- Convenient location
✗ Areas to Improve
- Poor administrative communication
- Scheduling and billing errors
- Long wait times for products
- Why is my order taking so long?
- How can I get a refund?
Dr. Schorner is amazing.
The administrative side is a mess.
I feel dismissed by the office staff.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28203
- Country United States
readers daily.