eyecarecenter
1300 Eastchester Dr, High Point, North Carolina, 27265
Patients are divided; many appreciate the thoroughness of the eye exams and the friendly nature of the staff. However, a significant number of long-term patients feel the quality of service has declined following staff changes. Common complaints include poor communication, long wait times for glasses, and perceived rudeness or condescension from the doctors. The transition from a family-run feel to a larger corporate environment seems to be a major pain point.
Verify your insurance coverage for specific tests before your appointment to avoid unexpected out-of-pocket costs.
✓ What Works Well
- Thorough eye exams
- Friendly front desk staff
- Educational approach to eye health
✗ Areas to Improve
- Long delays for glasses
- Inconsistent communication
- Perceived decline in service quality
- Why is it taking so long to get my glasses?
- Are there hidden fees for standard exams?
Used to be the best in town, but it's just not the same anymore.
The doctor was great, but the administrative side is a mess.
I felt like a number rather than a patient.
- Category Health & Medical
- City High Point
- State North Carolina
- Postcode 27265
- Country United States
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