eyecarecenter
Health & Medical · Optometry

eyecarecenter

1575 NC-66, Kernersville, North Carolina, 27284

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This location has significant issues with administrative management, including frequent appointment cancellations, poor phone communication, and billing errors. While some patients have positive experiences with the doctors, the overall sentiment is heavily negative due to the office staff's performance.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 20/100
Pro Tip

If you have a choice, consider another location or practice to avoid the administrative headaches.

State-of-the-art equipment
Poor phone support
Pros & Cons

✓ What Works Well

  • Some doctors are good
  • Clean facility

✗ Areas to Improve

  • Frequent appointment cancellations
  • Poor phone communication
  • Billing errors
Frequently Asked Questions
  • Why was my appointment canceled?
  • How do I get my glasses?
User Feedback

Worst customer service ever.

They never answer the phone.

Billing is a nightmare.

Location Details
Street: 1575 NC-66
Neighborhood: Kernersville
City: Kernersville
Postcode: 27284
Country: United States
Location
1575 NC-66, Kernersville, NC 27284
Quick Info
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