EyeHealth Northwest - Sunnybrook
12823 SE 93rd Ave, Clackamas, Oregon, 97015
Patients generally value the medical expertise of the doctors, often describing them as thorough and knowledgeable. However, the clinic faces significant criticism regarding administrative bottlenecks, specifically long wait times and poor phone responsiveness. While the clinical care is often spot on, the front-office experience leaves many feeling like just a number.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need contact lens fittings, clarify all potential out-of-pocket costs before your appointment to avoid surprises.
✓ What Works Well
- Highly knowledgeable and thorough ophthalmologists
- Modern, clean facility
- Effective emergency eye care
✗ Areas to Improve
- Excessive wait times for appointments
- Difficult to reach via phone
- Inconsistent front desk professionalism
- Do you accept OHP insurance?
- Why is there a separate fitting fee for contacts?
The doctor was great, but the wait was unacceptable.
They removed the metal from my eye quickly and professionally.
Front desk staff could use some customer service training.
- Category Health & Medical
- City Clackamas
- State Oregon
- Postcode 97015
- Country United States
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