EyeHealth Northwest - Wilsonville
29250 Town Center Loop W, Wilsonville, Oregon, 97070
EyeHealth Northwest in Wilsonville receives high praise for its clinical staff, particularly Dr. Liara Jones, who is frequently cited for her thoroughness and warm demeanor. Patients appreciate the professional care and clear explanations. However, the clinic is plagued by significant administrative issues, including a difficult scheduling system, long wait times for glasses, and billing errors that have left some patients feeling frustrated and ignored.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office by phone, try using the patient portal or visiting in person to resolve scheduling issues.
✓ What Works Well
- Excellent and knowledgeable doctors
- Thorough eye exams
- Friendly and professional clinical staff
✗ Areas to Improve
- Difficult and slow scheduling system
- Long delays for glasses orders
- Inconsistent billing and insurance communication
- Why is it so hard to reach someone by phone?
- How long does it take to get my glasses?
- Is this clinic in-network for my insurance?
Dr. Jones is fantastic, but the office staff needs help.
Great clinical care, but the administrative side is a mess.
I love the doctors, but I'm tired of the scheduling issues.
- Category Health & Medical
- City Wilsonville
- State Oregon
- Postcode 97070
- Country United States
readers daily.