EyeKrafters Medical Optics
911 Oak Tree Ave, South Plainfield, New Jersey, 07080
EyeKrafters gets high marks for their doctors, especially Dr. Koppel and Dr. Sachar, who are thorough and professional. However, the optical shop staff often receives complaints for being rude or unhelpful. It is a great place for an eye exam, but be prepared for a potentially frustrating experience when picking out glasses.
We analyze 72 public reviews for EyeKrafters Medical Optics using our data models and filter out spam to highlight only authentic feedback.
If you have a specific frame in mind, ask for help early to avoid long waits in the optical section.
✓ What Works Well
- Thorough and knowledgeable doctors
- Modern equipment
- Great selection of frames
✗ Areas to Improve
- Rude optical shop staff
- Poor phone communication
- Scheduling issues
- Do you take my insurance?
- Why is it so hard to reach you?
- Can I use my old frames?
Doctors are 5 stars, staff is 1 star
Great eye exams
Optical staff needs better training
- Category Health & Medical
- Neighborhood South Plainfield
- City South Plainfield
- State New Jersey
- Postcode 07080
- Country United States
