Eyemart Optical Outlet - Mason City
624 S Monroe Ave, Suite 5041, Mason City, Iowa, 50401
Most patients are very happy with the eye exams and the helpfulness of the staff in picking out glasses. The doctors are generally described as professional and thorough. However, there are some strong complaints about specific front-desk staff members being rude, which has significantly impacted the experience for some.
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If you have a specific frame style in mind, ask the staff for help early—they are often great at finding the perfect fit.
✓ What Works Well
- Thorough eye exams
- Helpful staff with frame selection
- Quick service
✗ Areas to Improve
- Reports of rude front desk staff
- Occasional billing/insurance confusion
- Some long wait times
- Do you accept my insurance?
- How long until my glasses are ready?
Great experience for kids
Doctor is very knowledgeable
Staff attitude needs improvement
- Category Health & Medical
- City Mason City
- State Iowa
- Postcode 50401
- Country United States
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