Health & Medical · Ophthalmology

Eyes of the Southwest

2810 N Telshor Blvd, Las Cruces, New Mexico, 88011

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

This clinic is a polarizing experience. While many patients praise the surgical skill of Dr. Hernandez and the thoroughness of the exams, there are significant, recurring complaints about long wait times, poor administrative communication, and rude staff. It is a high-volume practice that some feel prioritizes efficiency over patient comfort.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

Bring a book and plan for a long visit, as wait times are frequently reported as excessive.

High-quality surgical outcomes
Poor administrative reliability
Pros & Cons

✓ What Works Well

  • Skilled surgical care
  • Thorough eye exams
  • Modern facility

✗ Areas to Improve

  • Extremely long wait times
  • Poor phone communication
  • Rude or dismissive staff
Frequently Asked Questions
  • Why is the wait time so long?
  • How can I get a call back?
User Feedback

Great doctor, but the wait is awful

Staff needs better customer service

Excellent surgical results

Location Details
Street: 2810 N Telshor Blvd
Neighborhood: East Mesa
City: Las Cruces
State: New Mexico
Postcode: 88011
Country: United States
Location
2810 N Telshor Blvd, Las Cruces, NM 88011
Quick Info
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