Eyes on Lakeland
1400 Florida Ave S, Lakeland, Florida, 33803
Patients love the high-end, modern feel of the office and the thoroughness of the exams. The doctors are seen as knowledgeable and caring, though some patients have expressed frustration with the administrative side, specifically regarding communication and perceived sales pressure. Despite these administrative hurdles, many patients consider them their go-to for eye care.
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Be prepared for text-only communication and clarify all costs upfront to avoid feeling pressured.
✓ What Works Well
- Thorough and knowledgeable doctors
- Modern and clean facility
- Great selection of frames
✗ Areas to Improve
- Difficult to reach by phone
- Perceived pressure to purchase products
- Strict cancellation policies
- Do you accept my vision insurance?
- Can I bring my own frames?
The exam technology is top-notch.
Staff can be pushy with sales.
Communication is mostly via text.
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33803
- Country United States
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