Eyesite Optometry
11805 South St, Cerritos, California, 90703
Eyesite Optometry is a long-standing practice with a loyal patient base. The doctors are generally praised for their expertise and thoroughness. However, there is a recurring theme of frustration with the front office staff, who are often described as rude, condescending, and unprofessional. It's a great place for eye care, but be prepared for a potentially difficult administrative experience.
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If you have a specific staff member you prefer, try to request them when scheduling your appointment to ensure a better experience.
✓ What Works Well
- Highly skilled and thorough doctors
- Great selection of eyewear
- Long-term patient loyalty
✗ Areas to Improve
- Rude and condescending front office staff
- Poor communication and phone responsiveness
- Inconsistent customer service
- Why is the staff so rude?
- Is it hard to get an appointment?
The doctors are amazing, but the front office needs a serious attitude adjustment.
I've been coming here for years, but the service has gone downhill.
Great eye care, just don't expect a warm welcome from the front desk.
- Category Health & Medical
- City Cerritos
- State California
- Postcode 90703
- Country United States
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