1341 Boylston St, Boston, Massachusetts, 02215
Patients report a polarized experience at this location. While some appreciate the quick and efficient service, many others feel the eye exams are rushed and the optometrist lacks bedside manner. Billing and insurance communication are frequent pain points for visitors.
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Verify your insurance coverage for contact lens exams specifically before arriving to avoid surprise out-of-pocket costs.
✓ What Works Well
✗ Areas to Improve
The exam felt like a total bang for the buck for some, but a waste for others
Staff is hit or miss
Communication regarding insurance coverage needs improvement