Facey Medical Group - Simi Valley
2655 First St, Suite 325, Simi Valley, California, 93065
Facey Medical Group in Simi Valley has a mixed reputation. Many patients appreciate the knowledgeable and compassionate care from specific doctors like Dr. Li, Dr. Kulai, and Dr. Caputo. However, there are frequent complaints about the administrative staff, billing errors, and difficulty with prescription refills. It seems to be a large, corporate-style practice where the quality of care can depend heavily on the individual provider.
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Always request an itemized receipt for your visits to ensure billing accuracy.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Convenient on-site lab
- Professional reception staff
✗ Areas to Improve
- Billing errors
- Difficult prescription refill process
- Inconsistent administrative support
- Why is my billing so confusing?
- Why can't I get my prescription refilled?
- Is the staff always this dismissive?
Great doctors, but the admin side is a headache.
I feel like a number here.
Professional and thorough care.
- Category Health & Medical
- City Simi Valley
- State California
- Postcode 93065
- Country United States
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