1800 N Beauregard St, Suite 310, Alexandria, Virginia, 22311
Fairfax Colon & Rectal Surgery is generally well-regarded for its skilled surgeons, particularly Dr. Sanchez, Dr. Stern, and Dr. Cheng. Many patients appreciate the thorough care and successful outcomes. However, there are significant complaints about the billing department, difficulty reaching the office, and some reports of rude or dismissive staff. It's a practice where you can get excellent surgical care, but you should be prepared for potential administrative headaches.
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Always ask for a clear, written estimate of all costs before any procedure and keep a close eye on your billing statements.
✓ What Works Well
✗ Areas to Improve
Dr. Sanchez is a master of her craft.
The billing department is a nightmare.
I felt well cared for and informed.