Fairfax Colon & Rectal Surgery, PC
2710 Prosperity Ave, Suite 200, Fairfax, Virginia, 22031
This practice is highly regarded for its surgical expertise, with many patients praising the doctors' skill and bedside manner. However, the administrative side of the practice is a major pain point. Patients frequently report frustration with an unhelpful AI phone system, long wait times, and billing errors that are difficult to resolve.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing dispute, document everything and consider escalating to an office manager immediately rather than relying on the phone system.
✓ What Works Well
- Highly skilled and empathetic surgeons
- Professional and thorough medical care
- Effective treatment outcomes
✗ Areas to Improve
- Frustrating AI phone system
- Long wait times for appointments
- Billing errors and poor administrative support
- How do I reach a human being on the phone?
- Why was I billed for a procedure I didn't have?
- What is the expected recovery time?
Doctors are great, but the office is a nightmare
Staff is often rude or dismissive
Billing department is very difficult to reach
- Category Health & Medical
- City Fairfax
- State Virginia
- Postcode 22031
- Country United States
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