Automobile · Car Dealership

Fairfield's Auto Group

Winchester St, Keene, New Hampshire, 03431

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Fairfield's Auto Group is a well-known dealership in Keene with a mix of glowing reviews and serious complaints. Many customers love the friendly, low-pressure sales experience and the helpful service team. However, there are some very serious allegations regarding deceptive practices and poor service, which suggests that customers should be cautious and do their due diligence.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
11
Lowest rating

We analyze 67 public reviews for Fairfield's Auto Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always double-check your paperwork and don't be afraid to ask questions about any fees or add-ons.

Sales Team
Service Department
Pros & Cons

✓ What Works Well

  • Friendly and low-pressure sales
  • Helpful service team
  • Good selection of vehicles

✗ Areas to Improve

  • Reports of deceptive practices
  • Inconsistent service quality
  • Poor communication
Frequently Asked Questions
  • Is the service department reliable?
  • Are their prices transparent?
  • Do they honor warranties?
User Feedback

Great buying experience

Service department needs improvement

Be careful with the paperwork