202 E Washington St, Suite 711, Ann Arbor, Michigan, 48104
This agency has a very polarized reputation. Many clients praise Calvin and his team for their deep knowledge, responsiveness, and ability to find competitive rates, especially for commercial properties. However, there are numerous and significant complaints about a lack of responsiveness, poor communication, and issues with policy cancellations and billing. While some have had excellent experiences, others have faced major frustrations.
We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex commercial policy, ensure you have a clear communication plan with your agent to avoid issues.
✓ What Works Well
✗ Areas to Improve
They treat you like a friend.
Very patient and easy to talk to.
Great service and very helpful.