1212 W Broad St, Falls Church, Virginia, 22046
Patients are split between praising the friendly, professional staff and expressing frustration over aggressive upselling. Many feel the practice pushes expensive, unnecessary procedures like deep cleanings. While some find the technology and same-day service top-notch, others feel like just another number in a money-driven machine. Billing transparency remains a major pain point for many families.
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Always request a written treatment plan and verify coverage with your insurance provider before agreeing to any deep cleaning or specialized procedures.
✓ What Works Well
✗ Areas to Improve
Staff is great but the billing is a headache.
Felt pressured into a deep cleaning I didn't want.
Technology is spot on, but the sales pitch is too much.