2330 W Pierce St, Carlsbad, New Mexico, 88220
Familia Dental has a very mixed reputation. While many patients praise the friendly staff and the quality of care, there are numerous, detailed complaints about billing errors, aggressive upselling, and poor communication. It seems to be a high-volume practice where the business side of things often causes significant frustration for patients.
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Be very cautious with treatment plans and always request an itemized bill before paying.
✓ What Works Well
✗ Areas to Improve
Great for cleanings, but watch the billing
Aggressive sales tactics
Staff is friendly but disorganized