Health & Medical · General Dentistry

Familia Dental

802 N 9th St, Springfield, Illinois, 62702

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Feedback for this office is highly polarized. Many patients appreciate the quick, painless, and affordable care, especially for emergency extractions. However, a significant number of reviews raise serious concerns about billing transparency, unprofessional staff behavior, and the quality of work. It is a high-volume clinic that seems to work well for some but leaves others feeling neglected or misled.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 30/100
Pro Tip

Always get a written treatment plan and cost estimate before agreeing to any procedure, especially if using insurance.

Emergency-friendly
High-volume clinic
Pros & Cons

✓ What Works Well

  • Quick emergency appointments
  • Affordable for Medicaid patients
  • Some very kind and gentle dentists

✗ Areas to Improve

  • Billing transparency issues
  • Unprofessional staff behavior
  • Inconsistent quality of care
Frequently Asked Questions
  • Do you accept my insurance?
  • Why was I charged for this procedure?
User Feedback

Great for quick extractions, but be careful with billing.

Staff can be rude and dismissive.

Mixed bag—some doctors are great, others not so much.

Location Details
Street: 802 N 9th St
City: Springfield
State: Illinois
Postcode: 62702
Country: United States
Location
802 N 9th St, Springfield, IL 62702
Quick Info
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