3003 E Washington Ave, Madison, Wisconsin, 53704
Familia Dental receives highly polarized reviews. Many patients appreciate the affordability and the kindness of specific staff members, particularly Dr. Lee. However, there is a significant volume of negative feedback regarding administrative disorganization, long wait times, and perceived poor quality of care. Some patients have reported feeling rushed, unheard, or even traumatized by their experiences, leading to a lack of trust in the practice's overall management.
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If you choose this clinic, try to schedule your appointments for early in the day to avoid potential delays caused by overbooking.
✓ What Works Well
✗ Areas to Improve
The office is often overbooked and chaotic.
Some dentists are very professional and kind.
Billing and insurance communication is frequently problematic.