Family Allergy & Asthma - Jefferson City, MO
1233 Jefferson St, Suite 1, Jefferson City, Missouri, 65109
Family Allergy & Asthma in Jefferson City has a mixed reputation. Many patients appreciate the clinical care provided by Dr. Vandewalker and the nursing staff, noting that they are thorough and kind. However, there are significant complaints regarding administrative issues, including difficulty reaching the office by phone, billing errors, and a perceived decline in service quality since the practice was acquired. Patients often feel frustrated by the lack of administrative support despite the quality of the medical care.
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If you have billing questions, try to resolve them in person, as phone communication can be unreliable.
✓ What Works Well
- Thorough and knowledgeable medical care
- Friendly and competent nursing staff
- Effective allergy treatment plans
✗ Areas to Improve
- Difficult to reach the office by phone
- Billing and insurance communication issues
- Inconsistent administrative policies
- Why is it so hard to reach someone by phone?
- Are there options for allergy shots during lunch hours?
The doctors are great, but the admin side is a mess.
I love the nurses, but the phone system is frustrating.
Great care, but be prepared for billing headaches.
- Category Health & Medical
- City Jefferson City
- State Missouri
- Postcode 65109
- Country United States
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