Family Allergy & Asthma - Mason, OH
2194 Kings Mills Rd, Mason, Ohio, 45040
Patients generally report positive clinical outcomes, with many finding significant relief from their allergy symptoms. The shot room is noted for being efficient and quick. However, there is a recurring theme of frustration regarding administrative communication, scheduling changes, and billing transparency. While the doctors are well-regarded, the support staff's customer service is a point of contention.
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Use the key fob system for check-in to minimize your wait time in the shot room.
✓ What Works Well
- Effective allergy treatment plans
- Quick shot room service
- Knowledgeable physicians
✗ Areas to Improve
- Inconsistent office hours
- Difficult to reach via phone
- Billing and insurance confusion
- Why are the shot room hours changing?
- How do I get a copy of my visit summary?
- Do you have a direct messaging system?
My breathing has improved significantly
Scheduling is a nightmare
Doctors are great, staff is hit or miss
- Category Health & Medical
- City Mason
- State Ohio
- Postcode 45040
- Country United States
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