Family Allergy & Asthma - Richmond, KY
2008 Merchant Dr, Suite 11, Richmond, Kentucky, 40475
Family Allergy & Asthma in Richmond receives mixed feedback. Many patients appreciate the thoroughness and kindness of the doctors. However, there are significant complaints regarding the phone system, administrative staff rudeness, and scheduling inconsistencies. The clinical care is generally well-regarded, but the office management is a frequent pain point.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to use the patient portal or email for scheduling to avoid the difficult phone system.
✓ What Works Well
- Thorough and kind doctors
- Effective treatment plans
- Clean facility
✗ Areas to Improve
- Frustrating phone system
- Rude administrative staff
- Scheduling inconsistencies
- How do I reach a person on the phone?
- Are you accepting new patients?
- Why was my appointment rescheduled?
Doctors are great
Office staff needs training
Phone system is maddening
- Category Health & Medical
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
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