1301 SW Arborwalk Blvd, A, Lee's Summit, Missouri, 64082
Family Care at Arbor Walk receives mixed reviews. Many patients appreciate the compassionate and thorough care provided by Dr. Beck and Dr. Britton-Mehlisch. However, there is a strong pattern of complaints regarding administrative issues, including long wait times, difficulty scheduling, and poor communication from the front office staff. Some patients feel the practice has become less personal and more focused on volume, leading to a decline in the overall patient experience.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office management is struggling.
I feel like a number, not a patient.
Great care, but the admin side is frustrating.