39500 W 10 Mile Rd, Suite #100, Novi, Michigan, 48375
This family practice has a polarized reputation. Many patients praise the experienced, thorough, and compassionate doctors, noting that they feel well-cared for. However, there is a significant volume of complaints regarding administrative issues, including long wait times, billing confusion, and perceived rudeness from front-desk staff. It is a clinic where the clinical care is often good, but the office management can be a source of frustration for some patients.
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Try to book your appointment for the morning to avoid potential wait times.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin side is a mess.
Compassionate and thorough care.
Wait times are a major issue.